Legal
General Terms of Sale
These conditions govern any order placed on the BeChic site, in Senegal as well as internationally.
1. Purpose and scope
These General Terms of Sale apply without restriction or reservation to all sales concluded by the BeChic brand to non-professional buyers wishing to acquire the products offered for sale on the site. Validating an order implies the express and unreserved acceptance of these terms by the Buyer, regardless of country of residence.
2. Prices and currencies
The prices of our products are indicated in CFA Francs (XOF) all taxes included for orders delivered in Senegal.
For international orders (ECOWAS and rest of Africa): the prices indicated are exclusive of customs fees and other local taxes. BeChic reserves the right to change its prices at any time, but the product will be invoiced based on the rate in effect at the time of order validation.
3. Orders and secure payment
Payment for purchases is made entirely upon ordering via our secure payment gateway PayTech, accepting mobile money solutions (Wave, Orange Money) and bank cards. The order is definitively confirmed only after validation of payment by the bank or electronic money provider.
4. International delivery, customs and taxes
BeChic ships its products to Senegal, throughout the ECOWAS area, and internationally.
Customs duties
Any order placed on the site and delivered outside Senegal may be subject to potential taxes and customs duties imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the exclusive responsibility of the Buyer.
It is up to the Buyer to inquire with the local authorities of their country regarding the associated declarations and payments. BeChic is not required to verify and inform the Buyer of applicable customs duties and taxes.
5. Transfer of risk
The transfer of risks of loss and deterioration of products is carried out as soon as the merchandise is delivered to the carrier. The Buyer is required to check the condition of the packaging and the conformity of the products delivered upon receipt and to issue, where appropriate, any reservations on the carrier's delivery slip.
6. Returns and exchanges
In accordance with our commercial policy, the Buyer has a period of 7 days from receipt to request an exchange. The strict eligibility conditions (new items, unworn, with tags) and return procedures are detailed on our Shipping & returns page. For international orders, transport costs and risks related to the return are the exclusive responsibility of the Buyer.
7. Force majeure
BeChic's liability cannot be engaged in the event of non-performance or delay in the performance of any of its obligations arising from these terms if this is due to a case of force majeure (transport strikes, customs blockages, natural disasters, etc.).
8. Applicable law and dispute resolution
These General Terms of Sale and the operations resulting from them are governed by Senegalese law, regardless of the country of delivery. In the event of a cross-border dispute, and after an attempt at amicable resolution via our customer service (visualizegreener@gmail.com / WhatsApp: +221 77 490 8615), express jurisdiction is given to the courts of Dakar (Senegal).
